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FAQ

We’ve done our best to give you answers to the most frequently asked questions, but if you don’t see your query here, please email us at info@keshbeauty.com and we’ll get back to you ASAP!   

Q: I have oily skin. Won’t moisturizing with oil clog my pores?

A: No. Argan oil does not clog pores or cause breakouts. In actuality, oils provide better hydration for all skin types because they are more easily absorbed by the skin. Argan oil may actually help decrease oily skin’s sebum production by tricking the oil glands into thinking they’ve already produced enough to hydrate the skin.

Q: I’ve heard that argan oil is great for the hair. How can I use Kesh Beauty Argan Oil on my hair?

A: Argan oil can be used many ways, and the hair is no exception. You can use it use it in small amounts after styling to tame frizz and flyaways, you can use it as a deep conditioning treatment and to nourish the scalp, and you can apply it to protect and smooth hair before blow-drying.

Q: Can you eat argan oil?

A: Argan oil is used for culinary purposes, however food-grade and cosmetic-grade argan oils are produced slightly differently. For culinary use, the argan kernels are lightly roasted before they are ground and pressed. For cosmetic use, the kernels are not roasted in order to prevent a nutty scent.

Q: How is argan oil made?

A: Argan oil comes from the fruit of the argan tree. First, the fruits are dried and the fleshy fruit is removed. Then, the argan nuts are cracked and the argan kernels are removed. The kernels are then ground and pressed, and the resulting mash expels pure, unfiltered argan oil.

Q:  Is the argan oil used in Kesh Beauty products certified organic?

A: Yes. Our Moroccan Argan Oils have been certified organic by the USDA’s National Organic Program (NOP) in the United States, and by Agriculture Biologique in Europe.

Q: What is the shelf life of Kesh Beauty Moroccan Argan Oils?

A: From the time of extraction, our argan oil has a two-year shelf life. To ensure our customers are getting the freshest products, we produce several small batches each year. Argan oil does not need to be refrigerated, but it should not be exposed to direct sunlight or extreme temperatures. Our air-tight spray pump dispenser also protects our argan oils from exposure to the air, which can accelerate spoilage.

Q: The color of my argan oil looks and/or smells slightly different than my last bottle. Why is this?

A: Due to the nature of the crop, variations can occur depending on a particular year’s harvest. Some production cycles will produce oil with slightly different scents and colors. Despite any slight color and aroma variations, Kesh Beauty always provides the freshest, highest quality natural and organic argan oils.

Q: Why does the bottle cap look different than my previous purchases or the photograph?

A: Due to supply issues with our bottle manufacturer, the bottle caps sometimes differ than the one photographed.  We can assure you that no other substitutions are made.  The oil you receive is still the highest quality.

Q: What should I do if I notice an allergic reaction on my skin?

A: If you experience a skin reaction after using argan oil, first make sure that another skincare product isn’t the culprit. Stop using all of your products and reintroduce them to your skincare regimen one by one to pinpoint the product responsible for the reaction.

Q: Are Kesh Beauty Argan Oils sourced from a cooperative?

A: Yes. Our argan oils are produced by a reputable cooperative in Morocco that provides gainful employment and education to local women.

Q: How is Kesh Beauty committed to the environment?

A: Sustainability is one of Kesh Beauty’s core values. As Moroccan argan oil production has increased, so has the preservation of the argan forests. These trees provide food and shelter for animals as well as protection against desertification and desert encroachment. Kesh Beauty’s argan oils are also packaged in recyclable glass bottles for minimal environmental impact, and their multi-tasking nature allows men and women to reduce the number of skin and hair products they use for less waste. Kesh Beauty never tests on animals.

Payment

Q: What forms of payment do you accept?

A: Kesh Beauty accepts American Express, Visa, Mastercard and PayPal. 

Q: Is my online transaction secure?

A: Yes. Kesh Beauty has implemented various security measures in accordance with industry standards to protect the security of your personal information. 

Shipping & Returns

Q: Does Kesh Beauty ship internationally?

A: Yes. However, shipping rates and delivery time vary per country.

Q: What is your return policy?

A: Customer satisfaction is extremely important to us. If you are not happy with your Kesh Beauty products for any reason, we will refund the cost of your purchase. Please contact info@keshbeauty.com within 30 days of placing your order, and we will issue a refund upon receipt of returned items. 

Q: Is Kesh Beauty available for wholesale purchase?

A: Yes. Please visit Wholesale to submit an inquiry.

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